Cookie Policy

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This cookie policy describes how the online store Golden CBD Europe (hereinafter "the Site") uses cookies and other trackers when you browse our pages. It supplements our privacy policy and aims to inform you, in full transparency, about the data placed on and read from your device, as well as about the means available to you to exercise your choices.

What is a cookie?

A cookie is a small text file saved on your device (computer, tablet, smartphone) through your browser when you visit a website. It enables the Site to recognise your device on subsequent visits, to store certain information and to ensure that the pages function correctly. The term "cookie" is used here in a broad sense and encompasses all trackers that may be placed or read (cookies, invisible pixels, web beacons, equivalent local storage).

A cookie cannot, on its own, identify you by name. Some cookies are placed directly by the Site ("first-party" cookies), others by third-party providers whose services we use ("third-party" cookies).

Types of cookies used

Strictly necessary and functional cookies

These cookies are essential to the operation of the Site and to the provision of the services you expressly request: maintaining your session, retaining the shopping basket, securing the connection, managing the order process and remembering certain preferences (language, currency, display). Because of their strictly necessary nature, they do not require your prior consent.

Audience measurement and analytics cookies

These cookies help us understand how visitors interact with the Site (pages viewed, duration of visits, journeys, traffic sources, technical errors) in order to improve the usability, content and performance. Their placement is subject to your consent, except where a configuration allowing an exemption within the meaning of the CNIL's recommendations is in place.

Marketing and advertising cookies

These cookies are used to measure the effectiveness of our campaigns, to offer you content tailored to your interests and, where applicable, to display personalised advertising on the Site or on third-party platforms. They are only placed with your explicit consent.

Cookies placed on the Site

The list below is provided for information purposes. As the Site is hosted on the Shopify platform, certain cookies are issued by the latter to ensure the operation of the store. The exact nature of the cookies placed may change depending on the tools activated and your browsing.

Shopify technical cookies: management of the basket, the session, the order funnel and security.
Audience measurement cookies: statistical analysis tools used to count and analyse visits in an anonymous or pseudonymous manner.
Marketing pixels and cookies: advertising tracking and conversion measurement trackers, which may be associated with third-party platforms where you have consented to them.

Consent

On your first visit, an information banner is displayed in order to obtain your choice regarding non-essential cookies. This banner allows you to:

accept all cookies in one click;
refuse all non-strictly-necessary cookies, just as easily;
customise your choices, category by category.

No cookie subject to consent is placed before you have expressed your choice, with the exception of strictly necessary cookies. You can modify or withdraw your consent at any time, without affecting the lawfulness of the earlier processing.

Cookie retention period

Session cookies expire as soon as your visit ends.
Persistent cookies are retained for a period not exceeding thirteen (13) months, in accordance with the CNIL's recommendations.
The audience measurement data derived from these cookies is retained for a maximum period of twenty-five (25) months, then deleted or anonymised.

How to manage or refuse cookies?

Via the Site's preferences module

You can return to your choices at any time by reopening the cookie management module accessible from the Site, to enable or disable each category of non-essential cookies.

Via your browser settings

Google Chrome: "Settings" → "Privacy and security" → "Cookies and other site data".
Apple Safari: "Settings" (or "Preferences") → "Privacy" tab.
Mozilla Firefox: "Settings" → "Privacy & Security" → "Cookies and Site Data".

For other browsers, please refer to the dedicated help section. The CNIL website also provides additional information on managing trackers.

Consequences of refusing cookies

You are free to refuse non-essential cookies, without this preventing you from accessing the Site. However, blocking certain functional cookies may impair your experience (inability to retain the basket, loss of display preferences). Refusing audience measurement and marketing cookies has no impact on your ability to place an order.