Contact

Get in touch with the Golden CBD team

Have a question about a product, your order or our delivery options? The Golden CBD team is here for you and takes pride in replying quickly and clearly. Whether you're just discovering CBD or you're already a regular with our CBD flowers and resins, we're here to help.

How to reach us

The easiest way to get in touch is to fill in the form below: describe your request as precisely as you can (order number, product reference, etc.) so that we can handle your message efficiently. Our team looks after every enquiry individually.

Response time

Our customer service team aims to reply to you within 24 to 48 working hours. During busier periods this may take slightly longer: thank you for your understanding — every enquiry receives a personal reply.

Before you write to us

Many answers can already be found on our dedicated pages. Take a look at our FAQ for frequently asked questions about our products and how to use them, as well as our Delivery page for everything about timeframes, tracking and our discreet packaging. To get to know our products better, our guide What is CBD? is also there to help.